Associate, Agile Delivery Manager

As an Associate Agile Delivery Manager, you’ll play a key role in supporting IT initiatives within the Sofia Tech, ensuring delivery aligns with both local and enterprise-wide priorities. 

You'll be leading the effective onboarding our new and growing team in Sofia; parterning with HR to build our Brand and culture, working with local universities to build a talent pipeline, engage with local organisations and conferences, lead employee engagement initatives, work with our facilities team - everything we need to run an effective operation.

In addition you'll be working on technology projects where you’ll help guide them from planning to execution, balancing the flexibility of Agile with the structure of Waterfall where needed to ensure successful outcomes. By supporting collaboration across squads, managing risks and dependencies, and applying delivery best practices, you’ll contribute to the smooth delivery of high-impact IT solutions that meet business needs.

This is a role for someone eager to grow at the intersection of delivery and strategy. You’ll work closely with stakeholders across IT and the business, building strong relationships while providing clear communication on progress, risks, and outcomes. From assisting with resourcing and governance activities to supporting Agile practices within squads, you’ll help shape delivery models that enable the Sofia Tech to thrive. If you’re ready to contribute to cross-functional initiatives, learn from experienced leaders, and strengthen the Hub’s delivery capability, this is the perfect opportunity to build your career in Agile delivery.

Accountabilities and Responsibilities:

• Responsible for the delivery of cross-functional IT initiatives across squads, ensuring alignment with business and technology objectives. Support the Agile delivery process, balancing flexibility with necessary controls to ensure on-time, within-scope delivery of IT solutions that meet business and technical goals.
• Build and maintain relationships with stakeholders across IT and business teams, ensuring we instill a product mindset with clear communication on delivery goals, progress, risks, and outcomes. Support effective expectation management, aligning on scope, timelines, and milestones, focusing on Agile delivery while applying Waterfall principles as needed.
• Proactively assist in identifying and managing delivery risks and dependencies across multiple IT squads. Foster a culture of collaboration, continuous improvement, and self-organisation within teams while remaining open to using Waterfall techniques when necessary.
• Collaborate with multiple IT squads, Product Owners, and stakeholders to ensure that the focus remains on high-impact solutions.
• Ensure practices such as Scrum, Kanban, and continuous delivery are applied effectively to meet the needs of the specific project and deliver successful outcomes.
• Ensure all delivery governance requirements are met this includes supporting the management of stage gates, budgets, financial controls, and governance standards for IT projects.
• Support the implementation of delivery practices including ensuring teams are properly resourced and forecasted for success, deliverables meet quality standards, delivery metrics are visible and help monitor team performance.
• Assist the Capability with the preparation of business cases for IT projects, ensuring clear articulation of scope, benefits, costs, and risk mitigation strategies. Help define delivery models, timelines, and resource allocation plans.

Knowledge and Education:

• Experience as a Technology Delivery Manager in mid-sized organisations operating across Agile and Waterfall methodologies.
• Solid understanding of Agile methodologies (Scrum, Kanban, etc.), with practical experience in their application across IT delivery teams.
• Familiarity with Waterfall principles and how they integrate with Agile processes in hybrid delivery environments.
• Experience in IT project delivery lifecycles, including how to manage risks, dependencies, and resource forecasting in both Agile and traditional frameworks.
• Understanding of key IT delivery tools (e.g., Jira, Azure DevOps, ServiceNow) for backlog management, sprint planning, and reporting.
• Strong communication skills, both written and verbal, to effectively engage with stakeholders and communicate project status, risks, and outcomes.
• Experience in prioritising and managing multiple delivery streams across different squads, ensuring alignment with business and technical objectives.
• Hands-on experience in managing small to medium-sized IT delivery projects, ensuring that Agile practices are followed, and delivery is aligned with business objectives.
• Experience in stakeholder management and communication, ensuring that key stakeholders are engaged and informed throughout the project lifecycle.
• Experience in coaching or mentoring team members in Agile practices and helping teams improve their Agile maturity.
• Proficiency with Waterfall delivery principles, especially in hybrid environments where both Agile and Waterfall practices are utilised to manage complex IT projects.
• Experience in preparing business cases for IT projects, including scope definition, risk mitigation strategies, and aligning with business objectives.
• Certification in Agile methodologies (e.g., Certified Scrum Master (CSM), Agile Certified Practitioner (PMI-ACP)) is a plus but not required.

What is it like to work at the EBRD? / About EBRD 

Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.  

At EBRD, our Values – Inclusiveness, Innovation, Trust, and Responsibility – are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment. 

The EBRD environment provides you with: 

• Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in. 
• A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.
• We offer hybrid and flexible working arrangements and believe we operate at our best when collaborating 3 days a week in person (minimum).  
• An environment that places sustainability, equality and digital transformation at the heart of what we do. 
• A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits. 

Diversity is one of the Bank’s core values which are at the heart of everything it does.  As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability.   

Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).