Business Analyst, Design & Transformation

Posting Date: 4 Jul 2024

Location: London, GB

Company: EBRD

Requisition ID 34816
Office Country United Kingdom
Office City London
Division CTO Data & Transformation  
Contract Type Fixed Term 
Contract Length 2 years 
Posting End Date 21/07/2024 





Purpose of Job


Human Resources & Organisational Development (HROD) has created a TOM for how HROD, in partnership with key business decision makers, will support the mandate and strategy of the Bank, and its people. HROD has also committed to delivery of new technology capability included within the Multi Year Implementation Plan Roadmap (MYIP), which sets out the 5-year roadmap to refresh the bank’s entire infrastructure which includes the replacement of the bank’s Human Capital Management (HCM) system and automation & standardisation of business processes.


The Associate - Business Analyst will play a crucial role in supporting the development of the Target Operating Model (TOM) and will work to ensure that the HR Transformation Project aligns with the strategic objectives, delivers value, and meets the needs of our employees. This role requires a combination of strong analytical skills, an understanding of HR processes, and the ability to work collaboratively with diverse teams.


Accountabilities & Responsibilities


The role will be responsible for engaging with business stakeholders as part of a project or as part of the demand management process (early assessment of IT initiatives).


Core Design & Transformation responsibilities:

  • Work as assigned on 1-2 projects, as BA on a small project, or as BA working closely with product owners, SME, business stakeholders and other IT disciplines to transpose valued needs into requirements captured by appropriate methods and artefacts.
  • Carry out investigation, capture and prioritisation of business requirements.
  • Capture new technology request outlines from the Business and help to formulate the supporting business cases for funding.
  • Engage with stakeholders through interviews, workshops, focus groups and other engagement methods.
  • Ensure appropriate requirements sign off from key stakeholders, where necessary.
  • Perform analysis across end-to-end business process to understand change impact, where necessary creating alignment from technical to business capabilities.
  • Assess data sets and evaluate differences and bottlenecks.
  • Utilise Agile principles and practices to continuously improve working practices within the team
  • Implement and maintain requirements traceability as these mature through sprints/ iterations.
  • Contribute towards team best practice.
  • Support testing, business readiness, adoption of functionality by business users as it is incrementally deployed into production.


IT Capability alignment responsibilities:

  • Work alongside Product Owner and Capability Lead and other leads in the capability (e.g. Architecture, QA, etc.) as a BA, where agreed with the relevant D&T Principal


Other accountabilities:

  • Stay up to up-date with current market and industry trends by attending internal learning opportunities and external events such as seminars and industry events, bringing new thinking and ideas back to the team.


Knowledge, Skills, Experience & Qualifications


Education & Qualifications:

  • Relevant degree or equivalent experience gained working within Financial Services, Corporate / Investment Banking or relevant function at a Group level.


Knowledge & Experience:

  • Relevant experience in conducting Agile business analysis
  • Process mapping & analysis
  • Experience formulating business cases / ROI
  • Sound knowledge of the entire IT project delivery lifecycle and development processes
  • Understanding of Banking processes a distinct advantage
  • Proven track record of delivering innovative IT initiatives



  • Strong analytical skills, with understanding of process documentation & data analysis
  • Ability to develop deep business knowledge
  • A diligent and conscientious approach to completing work, adhering to agreed deadlines and an excellent level of quality
  • Agile methods and principles for requirements gathering.
  • User-centric mindset.
  • Process analysis.
  • Clear thinker, sound analytical and problem-solving skills.
  • Good organisational and multi-tasking skills.
  • Fluency in written and spoken English mandatory.
  • Outstanding written and verbal communication skills with all levels of staff required.    
  • Fine interpersonal skills, in particular service orientation, organisational awareness, leadership





What is it like to work at the EBRD?


Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. 


The EBRD environment provides you with:

  • Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in;
  • A working culture that embraces inclusion and celebrates diversity;
  • An environment that places sustainability, equality and digital  transformation at the heart of what we do.


Diversity is one of the Bank’s core values which are at the heart of everything it does.  A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities.  As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time.


Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).

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