Associate, Optimization Process Improvement

Purpose of Job
The Associate for the Optimisation & Process Improvement team provides specialist guidance across process optimisation and re-engineering to the other members of the PODD and Operations Finance teams. They provide comprehensive advice to aid process/organisational redesign and implement intelligent automation.
A core aspect of the role will be to drive an end-to-end review of the PODD and Operations Finance functions, involving the optimisation of supporting processes/structure though the:

• Implementation and development of new systems and tools
• Analysis and streamlining of processes, and
• Provision of high quality metrics and data to support management and clients;

The Associate will be expected to liaise with multiple key stakeholders to establish and develop management information in accordance with best practices.  In addition, this person will be expected to arrange training for the other members of the PODD and Operations Finance teams to help encourage a continuous improvement mindset.

Background
OSM is undertaking a programme of work to become leaner and more effective operationally. The Optimisation & Process Improvement team has been formed with the intention to help PODD and Operations Finance to automate and optimise their processes, help free up capacity and bring working practices up to date. This will enable staff to participate in more value add activities, improve their work environment and allow the teams to respond both to new requirements and identify opportunities to reduce costs..  

Accountabilities & Responsibilities

• Works within a team that delivers efficient and effective process improvement throughout the procurement lifecycle to invoice payment and deputises for the Principal, Optimisation & Process Improvement team in their absence
• Builds relationships and manages multiple internal stakeholders to drive improvement across end to end processes
• Assists with the delivery of new automation opportunities and assigned IT Multi-Year Investment Program projects
• Works with the PODD and Ops Finance teams to identify opportunities for process optimisation and automation opportunities, bringing their expertise to the discussion and recommending solutions
• Work closely with the Data Management team to improve the accuracy, completeness and integrity of PODD and Ops Finance’s data
• Trains and mentors the more junior members of their team and is seen as one of the main points of contact for other departments
• Designs, builds, tests and implements MI and data analytics to drive continuous improvement activities and enhance operational performance
• Delivers key reporting for the senior management team and key stakeholders in a timely and accurate manner
• Creates and maintains any pertinent documentation and ensure adherence to any bank policies, procedures and internal control requirements
• Develop and maintain Excel macros to streamline workflow and data analysis
• Utilize SAP scripting to enhance system efficiency and user experience
• Apply Python programming to automate tasks, analyze data, and integrate systems
• Collaborate with cross-functional teams to identify technical requirements and implement solutions
• Maintain up-to-date knowledge of the latest technology trends and advancements

Knowledge, Skills, Experience & Qualifications

• Ability to gather and draft business process requirements and clearly communicate complex concepts/guidelines both verbally and in writing to both business users and IT specialist
• Project management skills, including ability to prioritize, meet deadlines and follow through on completion of projects
• Possesses a good knowledge of the Procurement and/or Finance & Accounting processes 
• Strong interpersonal and communication skills in the English language, both written and spoken
• Strong analytical skills and ability to be solution orientated
• Aptitude to deal with various IT technologies (proven experience in Excel macro development, Sap scripting and Python programming)
• Educated to degree level, hold a relevant professional qualification or other appropriate business qualification
• Proficient in Microsoft 365, especially the Power suites as well as Excel, to effectively manage and analyse data, help create reports and automate processes
• Desirable Skills: experience in process optimization and intelligent automation; familiarity with data analysis and reporting tools

What is it like to work at the EBRD?

Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. 

The EBRD environment provides you with:

• Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in;
• A working culture that embraces inclusion and celebrates diversity;
• An environment that places sustainability, equality and digital  transformation at the heart of what we do.

Diversity is one of the Bank’s core values which are at the heart of everything it does.  A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities.  As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time.

Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).