AD, Programme Manager, HR & OD

Purpose of Job

The Associate Director, Programme Manager, HR&OD manages a varied portfolio of technical and non-technical business change projects as well as being accountable for the implementation of the HR&OD Target Operating Model and supporting systems, impacting staff across the Bank.

This role will be highly visible and influential, it will interact with senior managers including VP CTO, MD HROD and the HR Management Team and be required to take into consideration business requirements from senior stakeholders across the Bank in conjunction with the Director, HR Operations, Data & Analytics & OD.

The incumbent will manage a mixed team of business change specialists, Business Analysts and dedicated BAU Subject Matter Experts leading the development of technical project documentation and oversee the day-to-day management of a portfolio of projects.

In addition the role holder is also responsible for:

• Acting as the interface between HROD, other departments and the VP CTO Team to ensure effective alignment of activity related to the design, build and implementation of cross-dept. processes.
• The creation and on-going operation of the ‘People Transformation Group’; a mix of Director/MD level internal clients involved in the HCM (Human Capital Management) project, members of the HR management team and external third parties who will identify and explore how users think about, and behave in response to HROD transformation projects to drive adoption and use.

Accountabilities & Responsibilites

Programme Management:

• Supports Director, HR Operations, Data & Analytics & OD to deliver projects in the HR&OD Portfolio Roadmap.
• Responsible for TOM and HCM implementation as program lead for HR&OD
• Scopes and sizes projects, creating packages of work appropriate to the skill and experience of the team and the broader risk profile of HR&OD.
• Develops project documentation e.g. project definition document, business case, business requirements document, functional requirements document ensuring that requirements from impacted departments in the Bank are considered
• Successfully manages large, high-risk projects that impact staff across the Bank e.g HCM
• Maintains accurate plans, cost estimates and benefit realisation models.
• Monitors workloads and manage capacity across the team to achieve optimal deployment of internal resources and external vendors; reviewing and challenging requests for extra support, obtaining additional headcount approvals where required.
• Provides project status updates to the EPMO in VP CTO according to reporting schedules, and adheres to agreed project methodologies
• Manages risks and issues appropriately, raising items to EPMO (Enterprise Portfolio Management Office) and when necessary Director, HR Operations, Data & Analytics & OD

Relationship Management and Communication:

• Develops and utilises strong relationships with internal stakeholders, participating in Bank wide project related initiatives and forums, influencing key decision makers (Corporate Leadership Group and Senior Leadership Group members) across the business facilitating and implementing change.
• Leads HR&OD transformation team, ensuring they remain effective and their capacity is prioritised accordingly
• Coaches / mentors BAU resources who have been assigned as Project Managers on projects.
• Collaborates with Internal Communications to ensure the roll out of HROD TOM is communicated in an accurate, timely and user-friendly way.

Continuous Improvement:

• Proactively provide advice to HR CoEs and HR Operations and input into change requests for HR’s core technology applications.
• Ensure user experience design is practiced and customer journey focused solution outcomes are delivered
• Drive the automation and where possible self-service of HROD processes used by staff Bank wide, being considerate of the end user experience and accompanying support materials.
• Proactively provide advice / coaching on Project Management best practice to up-skill members of HR engaged in project related activity

Knowledge, Skills, Experience & Qualifications

Essential:

• Proven extensive track record in programme and project management and / or change programmes, including scoping, working in / on and managing complex projects.
• Demonstrated experience managing a team and achieving deliverables through people,
• Expertise in at least one project related specialism, such as business process improvement, change management, PMO, systems implementation etc..
• Resilience and experience operating in unstructured environments with high levels of ambiguity, dealing with demanding and fast-paced teams
• Strong relationship building / managing skills with teams, customers, suppliers, senior managers and other stakeholders from a broad base of cultures, operating across a variety of countries/locations.
• Able to operate at the strategic level and think conceptually, whilst simultaneously working on the details.
• Sound financial management and commercial decision-making skills.
• Excellent communication and influencing skills, including the ability to build credibility quickly at the most senior levels of the organisation.
• Strong consultative and negotiation skills combined with the ability to successfully manage internal politics.
• Proactive, problem-solving approach combined demonstrated ability to challenge in order to deliver business results.

Preferable:

• Experience of working in a similarly sized IFI or a multinational bank or consultancy.
• Experience delivering HR transformation projects including the implementation of Success Factors is highly desirable.

What is it like to work at the EBRD?

Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. 

The EBRD environment provides you with:

• Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in;
• A working culture that embraces inclusion and celebrates diversity;
• An environment that places sustainability, equality and digital  transformation at the heart of what we do.

Diversity is one of the Bank’s core values which are at the heart of everything it does.  A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities.  As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time.