Office Manager (Responsable Administratif)

Are you a highly organized and detail-oriented professional with experience in office administration? Join the European Bank for Reconstruction and Development (EBRD) as an Office Manager in Abidjan, Côte d'Ivoire, where you will play a key role in ensuring the smooth operation of the Resident Office.

Please Note: 

The date of appointment of the successful candidate to the Analyst, Office Manager position in EBRD’s office in Nigeria will be subject to necessary approval to open an office in Côte d'Ivoire being obtained. While this process is still under way, EBRD will issue a conditional offer to a successful candidate and will confirm the employment start date as soon as the approval process is completed.   

This role will be based in the EBRD’s Resident Office in Abidjan, Côte d'Ivoire and reports to and works closely with the Head of Office on all administrative issues specific to the Resident Office, including budget, property, vehicles, service contracts with external providers, etc.    

The role is responsible for keeping regular contact with the local authorities in respect to administrative matters related to the EBRD status and such matters as registration, visa, VAT and others.  

The role organises and coordinates efficient logistical and operational support to the regular Bank visits/missions to the RO/country, including the President, First VP, BCV, other senior management visits. 

Please make sure to submit your application and CV in English language.

About the Role
As an Office Manager, you will oversee all administrative functions, including office setup, property management, budgeting, HR coordination, IT support, and security. You will ensure that the office runs efficiently while supporting the Head of Office and visiting teams. This role requires strong organizational skills, the ability to handle confidential matters, and excellent communication with local authorities and external service providers.

Key Responsibilities
Office Management & Administration

• Support the establishment of the new Resident Office in Côte d'Ivoire, coordinating with local authorities and EBRD teams.
• Manage office operations, including inventory, supplies, and maintenance.
• Liaise with the landlord and oversee lease agreements, security, and facilities management.
• Ensure IT and workstation setup for staff and visitors.
• Act as a local security focal point and maintain business continuity plans.

Finance & Budgeting

• Prepare and monitor the office budget, ensuring efficient financial management.
• Process payments, handle petty cash, and reconcile corporate credit cards.
• Oversee local supplier invoices and ensure compliance with financial controls.

HR & Administrative Support

• Assist with staff onboarding, accreditation, and visa processes.
• Maintain accurate HR records, including sick leave and medical insurance updates.
• Supervise administrative and support staff, providing training and workload coordination.
• Provide administrative support to the Head of Office and banking teams as needed.

What We’re Looking For

• Education: Bachelor’s degree preferred, or equivalent experience in administration, finance, or office management.
• Experience: Previous experience in a senior administrative or accounting role, ideally in an international organization.
• Skills: Strong organizational, communication, and interpersonal skills.
• Technical Proficiency: Knowledge of financial processes, office management systems, and IT coordination.
• Languages: Fluent in English and French
• Personal Traits: High level of integrity, professionalism, and ability to handle sensitive matters with discretion.

Why Join Us?

• Work with a globally recognized financial institution.
• Be part of the establishment of a new office in an exciting market.
• Gain exposure to international business operations and best practices.
• Collaborate with high-level professionals in a dynamic work environment.

What is it like to work at the EBRD?

Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. 

The EBRD environment provides you with:

• Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in;
• A working culture that embraces inclusion and celebrates diversity;
• An environment that places sustainability, equality and digital  transformation at the heart of what we do.

Diversity is one of the Bank’s core values which are at the heart of everything it does.  A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities.  As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time.

Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).